Frequently Asked Questions

Are your neck warmers and other winter accessories really hand made?

Yes! Every single item in our store is made by hand in Truckee, California! (With love, of course...)

 
What kinds of payment do you accept?

Paypal! (You can still pay with a debit or credit card even if you don't have a Paypal account.)

 
What's the deal with shipping

Standard shipping (3-5 business days) - $6.95

Expedited shipping (2-3 business days) - $15

Overnight shipping - $35

FREE SHIPPING ON ORDERS OVER $100

Returns & Refunds

If you're not satisfied, please let me know! If you'd like to make a return, I will happily accept an unused, unworn product for a full refund, buyer pays shipping.

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© 2017 kip creative // snø cät