Frequently Asked Questions

Are your neck warmers and other winter accessories really hand made?​

Yes! Every single item in our store is made by hand in Truckee, California! (With love, of course...)

What kinds of payment do you accept?

Paypal! (You can still pay with a debit or credit card even if you don't have a Paypal account.)

What's the deal with shipping

Standard shipping (3-5 business days) - $6.95

Expedited shipping (2-3 business days) - $15

Overnight shipping - $35

FREE SHIPPING ON ORDERS OVER $100

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Returns & Refunds

If you're not satisfied, please let me know! If you'd like to make a return, I will happily accept an unused, unworn product for a full refund, buyer pays shipping.